https://feeds.newsfilecorp.com/company/12668 Latest news from Outbound IQ, as distributed by TMX Newsfile. en CopyRight (c) 2026, Newsfile Corp. All Rights Reserved. office@newsfilecorp.com (Newsfile Corp.) office@newsfilecorp.com (Newsfile Corp.) Mon, 24 Aug 2026 15:47:58 -0400 https://images.newsfilecorp.com/logos/12668.jpg https://feeds.newsfilecorp.com/company/12668 https://www.newsfilecorp.com/release/311144/OutboundIQs-Ryan-Shatzkamer-Releases-OpenSource-Tool-That-Builds-Genesys-Cloud-Call-Flows-From-Plain-English genesys-mcp composes, diagrams and publishes Architect call flows from a written request, with every change held for human approval before it goes live Boca Raton, Florida--(Newsfile Corp. - August 24, 2026) - Ryan Shatzkamer, Director of Technical Services at contact centre technology firm outboundIQ, has released genesys-mcp, an open-source tool that lets Genesys Cloud administrators build and publish call flows by describing them in plain English to an AI assistant such as Claude.To view an...<img src="https://api.newsfilecorp.com/newsinfo/311144/156" id="156" width="2" height="2" style="width: 1px; height: 1px;border: 0px solid;" /> Mon, 24 Aug 2026 15:36:00 -0400 en https://www.newsfilecorp.com/release/311144 genesys-mcp composes, diagrams and publishes Architect call flows from a written request, with every change held for human approval before it goes live