Parloa News Releases

Parloa Adds Alexander Matthey as Chief Technology Officer

Wed, 04 Dec 2024 06:00:00 -0500

Former Adyen CTO brings decades of experience in software platform research and development, senior management, and tech strategy to Parloa's C-SuiteMatthey will drive the ongoing innovation and scale-up of Parloa's disruptive genAI platform, AMP, the next generation of customer serviceNew York, New York--(Newsfile Corp. - December 4, 2024) - Parloa, a leader in AI-powered automation for customer service, today announced the addition of Alexander Matthey as the company's new chief technology...

Parloa Ditches the Script with Industry-First GenAI Contact Center Agents

Mon, 16 Sep 2024 13:59:00 -0400

AMP is the Industry's First Generative AI Agent Management Platform that Makes Customer Service Calls as Easy as Talking to a Friend Parloa's innovative AI Agent Management Platform (AMP) ushers in a new era of contact center automation with generative AI-powered agents that excel on the phoneAMP empowers call center managers and CX designers to create personal AI agents with natural language briefings, instead of scripted flowsAMP provides lifecycle management tools, including AI agent...